Employee Benefits – We Help Solve the Puzzle
Employee Benefits – We Help Solve the Puzzle

Whether you are a mom & pop shop, a small to medium sized business, or a large employer group, digesting the new rate increases for you and your employees for the upcoming plan year all while staying on top of regulations can be daunting. Now is the time to prepare for the year ahead. Please click “Read More” to find out how we can help you today!


All About Health Reimbursement & Flexible Spending Accounts
All About Health Reimbursement & Flexible Spending Accounts

For Employers who are trying to keep premium costs down while helping their employees meet deductible expenses, HRA’s are a great tool. If an employer sponsored HRA still leaves employees with out-of-pocket costs, FSA’s are another tool to use employee pre-tax dollars to meet these expenses.


Treating Employees Differently in Group Health Plans
Treating Employees Differently in Group Health Plans

Fully Insured Plans, Section 125 Cafeteria Plans, and Self-Funded Plans all have different guidelines surrounding which discrimination rules apply to different employees. Click the button below to download our free guide to help you navigate this issue.


Service: We’ve Got Your Back!
Service: We’ve Got Your Back!

We are the only family owned employee benefits agency in Chautauqua County. We live, work, and play in the same backyards that our employer groups do. We do business with those who do business with us. In order to make a living, we have to provide great service. It’s this commitment that drives us to do better, to be better. These are just some of principles we carry with us each day. So what else  sets us apart from our competitors?




Latest News

American Rescue Plan Act of 2021 COBRA FAQ
FAQS ABOUT COBRA PREMIUM ASSISTANCE UNDER THE AMERICAN RESCUE PLAN ACT OF 2021 April 07, 2021 Set out below are Frequently Asked Questions (FAQs) regarding i...
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New York Issues New Guidance on COVID-19 Leave
Employees May Take Leave for Three Periods of Quarantine or Isolation Employers who prohibit employees not in quarantine or isolation from coming to work f...
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Biden Issues Executive Order to Strengthen the ACA
The Order Directs Federal Agencies to Review Existing Policies to Determine whether they Undermine the ACA On Jan. 28, 2021, President Joe Biden issued an e...
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New York State Paid Sick Leave Goes Into Effect Sept. 30, 2020
New York State Paid Sick Leave New York state’s sick leave law requires employers to provide between 40 and 56 hours of paid leave per year, depending on the...
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Employer’s Coronavirus Guide
Employers may download our free guide below to supplement their current internal policies. This guide compiles all the latest regulatory information regardin...
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Order 2020 NYS Compliant Sexual Harassment Prevention Online Training for your Organization
Integrated Benefit Solutions offers low cost NYS Compliant* Online Sexual Harassment Training Course ***2020 Online Sexual Harassment Training for $2.50 per ...
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Our Story

Integrated Benefit Solutions began in 2001, with an idea to Broker business together between Ann Nolloth and Donna Thompson over a cup of coffee at the Village Restaurant. We decided to begin our venture slowly, contacting our former clients from our time together at Blue Cross Blue Shield of WNY. We also were reluctant to get involved in the ever-changing health insurance business. That idea would quickly fade, since every business we contacted wanted and needed assistance with their health insurance needs for their employees.

After 8 years of growing our business steadily and successfully, and having obtained over 100 employer groups in Chautauqua County and Western NY, Ann took a much needed vacation. In January of 2009, while on vacation with her husband in Florida, Ann suddenly and unexpectedly passed away from a brain aneurysm. Ann was not only my Business Partner, but my very close friend and confidant. The years following her death were extremely difficult on both a personal and professional level. We had just hired Jessica Nuccio, who had no training at the time in the Employee Benefits arena. After working 7 days a week, and Jessica being a quick learner, we were back on track. However to this day, we still miss Ann’s friendship, knowledge, and expertise in life and in business.

Since that time, IBS has hired several additional employees, and we’ve substantially grown the business. Our focus has always been superior customer service. In addition, we have taken on the “packaging” of employee benefits, and extended our services to include all ancillary lines of coverage, as well as compliance and cloud based HR software. With over several hundred employer groups in our book, we are the largest locally and family owned Employee Benefits Broker in Chautauqua County.

We work every day to continue growing our business and help other local businesses succeed. Our philosophy is to provide excellent Employee Benefits, assist employers in cost, but not at the expense of the Employees. With all of the tools available to us, we are accomplishing that goal.

Donna Thompson - President

Offices & Personnel

Three Convenient Locations

Three Convenient Locations

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17 Maple Avenue Cassadaga, NY 14718 324 W. Main Street Falconer, NY 14733  401 E. Fairmount Ave Lakewood, NY 14750

Our Staff

We are the only family owned & operated Employee Benefits Agency in Western New York. All of our agents are licensed in their respective areas of discipline, and we pride ourselves on our professionalism. We work and live in the same communities with our partners, clients, and vendors. Come get to know us!

Our Affiliations